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Spectrum Cable Complaint - FORCED CABLE BOX FROM SPECTRUM
Spectrum Cable Complaint

Spectrum Cable Complaint

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FORCED CABLE BOX FROM SPECTRUM


Ever since spectrum bought time warner, the fees on our bills have been going up incrementally. It almost seems that every month they add another $3-8 to our bills. Then spectrum forced its customers to buy a box in order to receive reception. They claimed it would make the tv's fully HD. The problem is not everyone wanted to have a box. But it was forced upon the customer. The customers that did not have a box all of a sudden lost all reception to cable tv. Some customers like myself were perfectly happey receiving a limited amount of channels that we did not want a box. I lost reception in all of my tv's except one. I asked spectrum to reimburse me for the lost tv time but they refused. Customers were forced to do something that was not expected. I believe that spectrum broke the law in this instance and should be investigated in this matter. Their customer service is horrendous and lies constinuously about what they are going to do regarding my cable tv and bill. Their rates have gone up tremendously. I am not the only one with this complaint.


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